Chennai (Tamil Nadu) [India], August 16: In the post-pandemic world, working across geographical boundaries, time zones and, in many cases, cultures has become normalised, with multiple industries racing to find innovative ways to keep clients, employees and customers engaged.
Why should the interior design and architecture industries be any different? With Chennai’s thriving real estate industry attracting all the right kinds of attention, it was only a matter of time before non-residents of the city with roots in it began to look at luxury interior designers for their apartments.
On The Outside Looking In
Can a homeowner living abroad actually get their living space designed from the ground up without having to visit the country? Is luxury interior design accessible to NRI’s in terms of the experience that is delivered to them?
The answer is yes! All it takes is a few tweaks to a tried-and-tested formula to make an NRI’s dream home a reality.
Yes, getting over differences in time zones and so many other factors can make such projects notoriously challenging to a premium customer experience. But flexibility and agility can help overcome such obstacles and maximise the value luxury interior designers are able to deliver to NRI clients.
The Links In A Value Chain
Necessity is indeed the mother of invention. With a lot of workplaces creating the scope for flexible, hybrid work schedules, one’s own home soon became an abode for both productivity and personal growth.
And this created the need for creative design concepts among homeowners and residents alike. NRIs were a unique niche among the former, with a lot of them having tremendous potential to join the ranks of the latter.
Their homes needed functionality at their core but with a sheen of opulence and style, reflecting individual personalities as well as aesthetic sensibilities.
To the best luxury interior designers in Chennai, this was not a challenge but an opportunity.
Streamlining an Experience
The first step in delivering outstanding interior design experiences to clients out of the country is to establish trust and accountability.
Modern technology is a blessing in this regard, with digital channels of communication creating the scope for collaborative work and logistical challenges in the ideation stages.
It makes sharing ideas, feedback and requirements a lot easier but also underlines the importance of flexibility in such processes. That takes passion and commitment, which are important aspects of any service-oriented project, all the more so when it comes to creating a distant client’s living space!
Next, executing a project while efficiently documenting its progress helps maintain a level of service that can be hard to match. By sharing timely, regular mpeleates, the best interior designers make accountability an ongoing facet of their relationship with their clients.
It’s about maintaining constant, consistent communication that enables professionalism while allowing for creativity to ensure the best possible results for NRI clients.
Making Miles Not Matter
The distance between an NRI client and their home is of little concern to a luxury interior designer with the experience and expertise to make such a project work.
Having a client who is based in another country is simply a matter of making adjustments to a flexible process – and ensuring that it is transparent from start to finish.
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