Mumbai (Maharashtra) [India], January 27: In an era defined by rapid technological change and evolving consumer expectations, the retail sector continues to balance innovation with human connection. On 23 January 2026, the Retailers Association of India (RAI) hosted the 3rd edition of the Retail HR Tech Summit in Mumbai, bringing together Retail HR leaders to reflect, collaborate and lead change. Anchored in the theme “Work. Tech. Transformation – People First, Tech Forward,” the summit served as a focused platform to address industry challenges while exploring how technology can meaningfully enhance the retail workplace. Speaking about the theme of the Retail HR Tech Summit, Kumar Rajagopalan, CEO, Retailers Association of…
